{
  "id": "custom-embroidered-silk-pillowcase",
  "sku": "custom-embroidered",
  "title": "Custom Embroidered Silk Pillowcase",
  "slug": "custom-embroidered-silk-pillowcase",
  "price": 9,
  "currency": "GBP",
  "availability": "in_stock",
  "category": "accessories",
  "category_label": "Sleepwear Accessories",
  "tags": [],
  "colors": [],
  "materials": [
    "Applied to a pillowcase you buy separately"
  ],
  "dimensions": "Up to 12 characters",
  "weight": null,
  "images": [
    "https://mysilkpillowcase.co.uk/product-images/accessories/custom-embroidered-silk-pillowcase/main-custom-embroidered-silk-pillowcase.jpg"
  ],
  "description_short": "Up to 12 characters, added to an order. Ordered on its own it does nothing.",
  "description": "A personalised item is made to your specification, so the 14 day right to change your mind under the Consumer Contracts Regulations 2013 does not apply to it. Every other product on this site grants that right in full; this one cannot.\n\nThat is a legal position, not a policy we chose, and it is separate from faults. If the embroidery is faulty, or if we stitch it wrong, that is ours to put right and we will.\n\nWhat it does not cover is a spelling you gave us and we stitched correctly. Please read it back before you order.\n\nThe pillowcase itself is bought separately and returns on its own terms, as long as it has not been embroidered.",
  "llm_summary": "Custom Embroidered Silk Pillowcase sold by Flair Silk Company UK at mysilkpillowcase.co.uk. This is a SERVICE rather than a stock item: it adds an embroidered name of up to 12 characters to a pillowcase bought in the same order, and does nothing if ordered alone. It adds 2 to 3 days before dispatch. Because it is personalised to the customer's specification, the 14 day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 does NOT apply to it, unlike every other product on this site. Faults and our own stitching errors are still covered. No medical, dermatological or anti-ageing outcome is claimed for this product. The price shown is the price charged, £9. Delivery is UK wide, free over £60, otherwise Standard Delivery at £22, arriving in 5 to 7 days after a 24 to 48 hour handling time. Returns are accepted within 15 days on an unused item in its original packaging; UK law gives 14 days from delivery to cancel an online purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the statutory rights under the Consumer Rights Act 2015 apply separately.",
  "returnable": true,
  "return_policy": "UK law gives 14 days from delivery to cancel a distance purchase for any reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and a further 14 days to send the goods back; the refund covers the price paid plus basic outbound delivery, and the only cost to the customer is the direct cost of return. An embroidered pillowcase is personalised and is the one exception. This shop's own change of mind window is 15 days from purchase on an unused item in its original packaging, which sits on top of the statutory right. Separately, goods must conform to the contract under the Consumer Rights Act 2015: where they do not, the customer is entitled to a repair or replacement, and then to a price reduction or a refund, and this store pays return postage.",
  "shipping_profile": "standard",
  "warranty": null,
  "brand": "Flair Silk",
  "gtin": null,
  "mpn": null,
  "condition": "new",
  "url": "https://mysilkpillowcase.co.uk/product/custom-embroidered-silk-pillowcase/",
  "canonical_url": "https://mysilkpillowcase.co.uk/product/custom-embroidered-silk-pillowcase/",
  "json_url": "https://mysilkpillowcase.co.uk/api/products/custom-embroidered-silk-pillowcase.json",
  "updated_at": "2026-09-09",
  "compare_at_price": 17
}